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Category: Insurance News / Life Insurance / September 2007

Reviewing Life Assurance Policies

When and How?

Reassessing one’s life assurance and investment portfolio to ensure its adequacy for current and future financial needs is an exercise that should probably be undertaken every two years says Raymond Byrne, CEO of the Association of Professional Financial Planners (Luasa).

“Reviewing one’s existing life cover may lead to the identification of policies that are no longer adequate or which should be enhanced or even replaced by a more suitable option. Economic and  lifestyle changes, career choices and maturation in age often prompt individuals to reassess their policy portfolios,”says Byrne.

“But whatever the motivation, it’s important for existing and potential policyholders to purchase products that are in their best interests and to do so, consumers need to make informed, educated decisions.” 

The option to update one’s current portfolio is also often prompted by advertising or a direct approach from a financial services intermediary – be it via a long-standing appointed broker or cold call. 

But before consumers decide to opt for a new life policy, Byrne strongly recommends that they ask two key questions, namely: “Does the recommended product truly address my needs?” and, if the approach is from a new or ‘unknown’ broker: “Why is the broker recommending this product? Is it purely a fresh sale or is this really the right policy for me?”

However, possibly the most important factor in the review process relates to how consumers should go about assessing the suitability of a product – especially if they intend replacing an existing policy.

In these instances, Byrne’s advice is to ask lots of questions and bear the following in mind:

  • Most older life assurance policies are likely to include an investment component whereas many modern policies don’t. Simply put, this means that premiums for the same amount of cover under a modern policy may be cheaper than under an older one. This is usually the reason why an old policy is cancelled and replaced with a newer option. The investment portion of an old policy (often called the cash or surrender value) is paid out to the policyholder when s/he cancels the policy. The amount paid is usually much less that the total value of all the premiums paid during the term of the policy, as most of these premiums were used to pay for the life cover – the main reason the policy was taken out in the first place.
  • Many older policies include a premium guarantee option which means that the premium will not escalate throughout the term of the policy. However, consumers should be aware that modern policies have a defined guarantee period (this is always stated in the quotation), after which the premium will be reviewed. This review could result in a substantial increase in the premium depending on the individual insurer’s mortality experience. In other words, the insurance company’s experience with death claims over the past few years will influence the future monthly premium payment. If the number of death claim pay-outs is more than the insurer had envisaged, the likelihood of the premium being increased at the end of the premium period is greater. If this is not the case, then the premium will probably remain unchanged. So, premiums that are lower initially may not remain so for the full term of the policy!
  • All life policies have a two-year suicide clause which is generally not transferable. This clause automatically kicks in at the start of every new policy.
  • The inevitable changes over the passage of time may mean that one’s risk profile is very different now when compared with the period in which the original policy was purchased. For example, an individual may have been a smoker back then and has subsequently kicked the habit (good for both health and risk cover status!). Or a medical condition may have developed in the interim. These differences must be taken into account when comparing products and before a decision is made to change a policy. Consumers should remember to bring their brokers up to speed and disclose any lifestyle or health change before obtaining other quotes.
  • Consumers should carefully evaluate the benefits of any new policy, particularly the conditions and definitions of the disability and dread disease cover offered. There is currently no standardisation in the terminology used in these policies (although this will hopefully change in future) and the level of cover offered for various medical conditions by the average policy may also have changed over time – so one must make sure that s/he is comparing apples with apples. Moreover, today’s policies tend to include a sliding pay-out scale, based on the severity of disability or type of disease. To ensure that a replacement product is, in fact, better than an existing policy, consumers should make a point of pressing their brokers for the finer details or they could land up short-changing themselves!

“When it comes to risk products, there is often good cause to replace a policy,” observes Byrne. “If this is the case, policyholders must remember that the primary reason for purchasing a new product is for the benefits it offers, so if these benefits are absent or if they don’t cater to an individual’s specific needs, they must not buy the policy.”

In the event that one does decide to buy a replacement life assurance policy, Luasa urges consumers to ensure that they take the following steps:

  • Be sure to read through the broker’s letter of credentials and details of his licence (ask for two or three client references if he/she is not your usual broker);
  • A replacement policy advice record must be completed;
  • The quote should be carefully checked as all administration and commission fees must be clearly reflected and explained by the broker; and
  • Before cancelling an existing policy, make sure that an application for the new product has been accepted by the life assurer; that the first premium has been paid; and that the cover for the new policy has been granted (or consumers may just find themselves uninsured).

“If an individual deems it necessary to change a policy, it would probably be advisable to have a full financial needs analysis performed on the entire portfolio,” concludes Byrne.

“A two-yearly   review of life assurance, medical insurance, investments, retirement and estate planning will help ensure that individuals have made adequate provision and have all their proverbial ducks in a row.”

 

Source: ITInews – Insurance Times and Investments Online

www.itinews.co.za

 

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